1. Data Fiduciary Identity:
LAXMINATURALS INDIA PVT LTD, Bengaluru, India.
2. Personal Data Collected & Purpose Limitation (Section 5 & 6):
We collect your 10-digit mobile number strictly to authenticate your account and provide transactional notifications regarding your orders and shipping status. Delivery addresses and name are collected strictly for physical parcel dispatch. We do not sell or monetize personal data.
3. Third-Party Data Processors:
• Firebase Authentication (Google Cloud): SMS delivery and phone verification.
• Payment Gateways (Razorpay): Encrypted payment tokenization.
• Logistics Partners: Physical parcel transit and delivery.
4. Minor Protection (Section 9):
By proceeding, you confirm that you are at least 18 years of age. We do not knowingly process personal data of children.
5. Your Rights as Data Principal (Sections 11 & 12):
You have the right to access a summary of your personal data, download an electronic copy (JSON), correct inaccuracies, and withdraw consent or request account erasure through your customer portal at /my-account.
6. Statutory Retention Policy (Section 8(7)):
Customer profile data is retained until erasure is requested. Financial order invoices and tax compliance data are retained for 7 years under GST and Companies Act requirements.
7. Grievance Redressal Officer (Section 8(10) & Section 13):
If you have any questions or wish to exercise your rights, you may contact our designated Data Protection & Grievance Officer:
Name: Data Protection & Grievance Officer
Email: laxminaturals1122@gmail.com
Phone: +91 98765 43210
Response Timeframe: Within 30 days as prescribed by law.
